Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, disclose, store, and protect your information in accordance with the Australian Privacy Act 1988 (Cth) (Privacy Act).

  1. Collection of personal information:
    We collect personal information such as your name, address, email address, phone number and payment details when you make a purchase or register an account. We may also collect information about your use of our website, including your IP address, browser type, and pages viewed.

  2. Use of personal information:
    We use your personal information to fulfill orders, communicate with you, and improve our website. We may also use your personal information to provide you with targeted marketing communications where you have consented to receive such communications.

  3. Disclosure of personal information:
    We may disclose your personal information to third-party service providers who assist us in providing our products and services. We may also disclose your personal information where required or authorized by law.

  4. Storage and security of personal information:
    We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. We store personal information on secure servers located in Australia.

  5. Access and correction of personal information:
    You have the right to request access to, and correction of, your personal information held by us. If you wish to access or correct your personal information, please contact us using the details below.

  6. Complaints:
    If you believe that we have breached the Australian Privacy Principles or any other applicable privacy laws, please contact us using the details below. We take privacy complaints seriously and will investigate your complaint in a timely and efficient manner.

  7. Overseas disclosure:
    We do not disclose personal information to overseas recipients.

  8. Changes to policy:
    We may update this policy from time to time. Any changes will be posted on our website.

  9. Contact us:
    If you have any questions about our privacy policy or how we handle your personal information, please contact us at support@rapid3d.com.au